Terms Of Service

These terms exist to protect the stability of our platform, the integrity of our infrastructure, and the experience of all customers.

If you do not agree with these terms, you must not use our services.

2. Account Requirements: You must provide accurate contact information.

You are responsible for maintaining the security of your login credentials. Any activity performed under your account is your responsibility. We reserve the right to refuse service where necessary to protect our platform.

3. Acceptable Use: You agree not to use WPWC services for: Illegal activity of any kind. Hosting malware, phishing pages, or harmful scripts

Sending unsolicited email (spam)

Distributing copyrighted material without permission

Hosting abusive, hateful, or harmful content

Resource abuse that impacts server stability

Attempting to bypass security or exploit vulnerabilities

We may suspend or terminate accounts that violate these rules.

4. Resource Limits: Each hosting plan includes defined limits (disk space, bandwidth, email accounts, databases, etc.).You agree not to exceed these limits.

Excessive CPU, RAM, or I/O usage that affects server performance may result in: temporary throttling, suspension

or a request to upgrade your plan. We aim to resolve issues fairly and transparently.

5. Backups: WPWC may provide automated backups as a courtesy, but: backups are not guaranteed. Customers are responsible for maintaining their own backups

WPWC is not liable for data loss.

We strongly recommend keeping off‑site backups of your website and databases.

6. Payments & Billing: Services are billed in advance.

Failure to pay invoices by the due date may result in suspension.

Suspended accounts may be terminated if unpaid after a reasonable period.

All prices are subject to change, but existing customers will be notified in advance.

7. Refund Policy: We offer refunds only where required by law or explicitly stated in a promotion.

Refunds are not provided for: misuse of services violations of these terms domain registrations or transfers partial months of service accounts terminated for abuse. We aim to be fair, but we must protect the platform.

9. Service Availability: We strive for high uptime and stable performance. However, we cannot guarantee uninterrupted service due to: maintenance, network issues, hardware failures, third‑party outages

We will always act quickly and transparently to resolve issues.

10. Security: We take security seriously, but: no system is 100% secure, you are responsible for securing your website, scripts, and passwords outdated or vulnerable software may be disabled to protect the server.

If we detect a compromised account, we may suspend it to prevent further damage.

11. Suspension & Termination: We may suspend or terminate services if:

invoices remain unpaid

you violate the Acceptable Use Policy

your account threatens server stability

you engage in abusive behaviour toward staff

We will always attempt to notify you unless immediate action is required.

12. Liability: WPWC is not liable for:

data loss

downtime

lost revenue

security breaches caused by customer actions

third‑party software vulnerabilities

Our services are provided “as is” without warranties.

13. Changes to These Terms: We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services indicates acceptance of the updated terms.

14. Contact: If you have questions about these terms, contact us at:

support@wordpresswithconviction.uk